Privacy Policy
 

Last Updated: 22nd July 2o25

The Illumination Group (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. This policy outlines how we collect, use, and protect your information when you visit our website or interact with us.

1. Who We Are

Company Name: The Illumination Group

Registered Address: Inkerman Drive, Hazelmere, HP157JW

Email: Info@ilxhire.co.uk

Phone: 07450 407572

2. What Data We Collect

We may collect and process the following data:

• Name and contact details (email, phone number)
• Company name (if relevant)
• IP address and browser information
• Website usage data (via cookies)
• Enquiry details submitted through contact forms
• Communication preferences

3. How We Use Your Data

We use your personal data to:

• Respond to your enquiries or requests
• Provide our services to you
• Improve our website experience
• Send updates or marketing communications (only with your consent)
• Comply with legal or regulatory obligations

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following legal bases:

• Consent – for marketing or optional communications
• Contract – to provide services or respond to enquiries
• Legal obligation – where required by law
• Legitimate interests – to operate and improve our business

5. How We Share Your Data

We do not sell or rent your data. We may share your data with:

• Trusted service providers (e.g. web hosting, email services)
• Regulators or law enforcement (if legally required)
• Business partners (only with your permission)
• All third parties are contractually required to keep your data secure and only use it for agreed purposes.

6. Data Retention

We only retain your personal data for as long as necessary for the purposes outlined above, unless a longer period is required by law.

7. Your Rights

You have the right to:

• Access your data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the ICO: www.ico.org.uk
• To exercise any of these rights, contact us at: Info@ilxhire.co.uk

8. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, or loss.